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Privacy Policy

Last updated: March 15, 2026

ZilverNet ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and credentials you provide during registration.
• Usage Data: Service interaction logs, feature usage patterns, session duration, and dashboard activity.
• Device & Network Data: IP address, browser type, operating system, and device identifiers used to access our platform.
• Communication Data: Support tickets, feedback, and correspondence you send to us.

2. How We Use Your Information

• To provide, maintain, and improve our services.
• To monitor and analyze service health, performance, and security.
• To authenticate users and enforce zero-trust access policies.
• To send service notifications, updates, and security alerts.
• To respond to support requests and communicate with you.
• To comply with legal obligations and enforce our terms.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties that assist in operating our platform (hosting, analytics, security).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures including end-to-end encryption, continuous threat monitoring, and zero-trust architecture to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent where processing is based on consent.

7. Cookies & Tracking

We use essential cookies to maintain session state and platform functionality. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.

Site measurement. We measure how this website is used, using our own software on our own servers. No third-party analytics service is involved and no data leaves our infrastructure. For each page view we record the page, an approximate country, how long the page was visible, how far down it was scrolled, which areas of the page were clicked, and whether the assistant was opened.

This measurement uses no cookies. It keeps a random identifier for the current browser tab so that pages viewed in one sitting can be counted together; your browser discards it when the tab is closed. It cannot connect two visits, identify you, or follow you to any other website. We do not record the text you type, your mouse movements, or your IP address — addresses are converted to an irreversible hash before anything is stored.

If your browser sends a Global Privacy Control or Do Not Track signal, we record nothing at all for your visit. Measurement data is deleted on the same 90-day schedule as everything else described in section 5.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].